Pay rate: $44.78 per hour (equiv. $88,769) plus super and salary packaging options.

About the role

As a Team Leader in Activ’s Service Delivery team in Geraldton, in this full-time permanent role you’ll play a key role in supporting people with disability to live the life they choose. By guiding and encouraging a team of Support Workers, you’ll help ensure customers receive safe, high-quality, and person-centred support. With a strong focus on building relationships and creating positive experiences, this role makes a real difference in the lives of customers, their families, and the team around them.

Some of your key duties will be to:

• Lead, support and mentor a team of Support Workers to deliver safe, caring and consistent services.
• Champion customer choice, rights and wellbeing through a case management approach.
• Build warm, respectful relationships with customers, their families, staff and external supports.
• Create a positive and connected team culture that supports staff engagement and development.
• Ensure supports are delivered in line with NDIS Practice Standards, funding requirements and Activ’s policies.

What you’ll need:

• A strong background in disability or community services, with a focus on person-centred and customer-first support.
• Confidence in applying policies, procedures, and support plans to meet individual customer needs.
• Certificate IV in Disability Support, or willingness to work towards the qualification.
• Proven leadership experience, ideally with several years’ experience in managing teams, including performance and people management.
• Demonstrated ability to build strong teams and networks, embrace technology, and hold self and others accountable.
• Knowledge of NDIS Practice Standards and Quality & Safeguarding requirements.

As part of the team, you will have access to:

• Salary-sacrificing options up to $18,550 to increase your take-home pay 
• Regular on-call options - penalties apply
• Options for work-life balance 
• Training through Activ’s RTO 
• Various staff benefits from our corporate partners 
• Employee assistance and wellbeing program 
• Free health hotline with unlimited 24x7 confidential health advice for yourself and your adult family members
• An accepting and open environment to work and thrive in while giving back to the community 

Submitting your application is easy, all we need is your current resume and a few questions answered and then one of the team will be in touch. As a part of the recruitment process you will be required to complete pre-employment screening, including a video interview.

All applicants must have the right to work in Australia and be willing to get or already have:

• Valid Drivers Licence
• NDIS Workers Screening Check
• National Police Clearance (at our cost) 

To deliver the best service for our customers, we strive toward a workforce that reflects the diverse community that we support. We are an equal-opportunity employer, and all qualified applicants will receive consideration for employment.

Activ reserves the right to remove advertising and/or commence the selection process before the application close date.