We are Activ. We are Customer Driven, Listen Loudly, we Dare to Try and Deliver on Promises. As a team, we are a fantastic collection of diverse individuals all coming together to achieve a common goal which is to support those living with disability to live the life they choose.

Activ merged with national disability services provider genU from July 1, 2024. We are excited about the opportunities this brings our customers and staff, with a national presence and great career opportunities as one of Australia's largest five NDIS providers.

If you’re looking for an opportunity where you can really make a difference and our Values resonate with yours, then come join us!

We offer generous benefits such as:

• Salary-sacrificing options up to $18,550 to increase your take-home pay
• Flexible work options for work-life balance
• Training through Activ’s RTO
• Various staff benefits from our corporate partners
• Employee assistance and wellbeing program
• Free health hotline with unlimited 24x7 confidential health advice for yourself and your adult family members
• Up to 4 weeks of purchased leave available for full-time employees
• An accepting and open environment to work and thrive in while giving back to the community

About the role

The Administration Officer reports to the Region Manager and is situated in our operations hub located in East Victoria Park. In this role you will be the first point of contact, assisting customers and their carer’s with general enquiries and welcoming them to the hub. To be successful you will have a genuine passion for helping others, good attention to detail and a positive, energetic can-do attitude.

A typical day in the role may look like……

• Support the management team to drive consistency in admin processes within the region in alignment with policies and procedures;
• Coordinate admin duties for sites and region such as invoicing and receipting, accounts receivable and stock ordering;
• Manage and coordinate the collection and collation of information and prepare reports on region service delivery and compliance performance.

The ideal candidate will have: -

• Good customer/ client service and problem-solving skills
• Effective organisational and time management skills
• A passion for supporting individuals living with disability
• Proficiency in Microsoft Office; Word, Excel and Outlook
• Certificate II or III in Business or related studies would be will be highly regarded

Submitting your application is easy, all we need is your current CV and a few questions answered and then one of the team will be in touch. As a part of the recruitment process you will be required to complete pre-employment screening, including a video interview. All applicants must have the right to work in Australia and be willing to get or already have:

• National Police Clearance (at our cost)
• NDIS Worker Screening Check
• NDIS Worker Orientation Module

To deliver the best service for our customers, we strive toward a workforce that reflects the diverse community that we support. We are an equal-opportunity employer, and all qualified applicants will receive consideration for employment.

Activ reserves the right to remove advertising and/or commence the selection process before the application close date.